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About Medlyu

About Medlyu

We're transforming healthcare in Australia through innovative telehealth solutions that prioritise accessibility, security, and quality care.......

Our Missionnnnnn

At Medly, our mission is to make quality healthcare accessible to all Australians, regardless of their location or circumstances. Connecting patients with caring doctors We believe that everyone deserves access to high-quality medical care. Our platform connects patients with experienced and compassionate doctors who can provide timely medical advice, prescriptions, and referrals.

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For Patients

Access safe, high-quality healthcare from anywhere in Australia, anytime you need it.

Medly is a telehealth platform built to make healthcare clear, affordable, and accessible. Our Australian-registered doctors follow structured clinical pathways, ensuring your care is consistent, evidence-based, and personalised. Whether you're managing a chronic condition or need fast advice for something new, Medly gives you a safe, calm, and connected healthcare experience without the waiting rooms, confusion, or cost surprises. This is everyday medicine, reimagined for real life.

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For Clinicians

Join a new telehealth system that empowers doctors and protects clinical quality.

Medly is built for clinicians who want to practise medicine with more structure, less admin, and better outcomes. Our intelligent consult engine supports safe, efficient care delivery, using logic-based flows that reduce mental load while enhancing patient safety. You'll be part of a growing network of doctors shaping the future of accessible, scalable care. No bureaucracy. No burnout. Just evidence-based consultations, complete flexibility, and the chance to help transform how the world delivers healthcare.

Australian Healthcare Statistics

Explore key statistics about healthcare access in Australia and why telehealth matters.

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Telehealth Access

54%

of Australians in rural areas report limited access to in-person GP services

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Wait Times

3-4 weeks

average wait time for non-urgent GP appointment in metropolitan areas

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Medicare Telehealth

18.2 million

telehealth consultations were delivered in Australia during 2022

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Cost Barriers

14%

of Australians delayed or did not seek healthcare due to cost in the past year

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Travel Distance

40+ km

average distance rural Australians must travel to reach their nearest GP

Our Values

At Medly, our core values guide everything we do, from how we design our platform to how we interact with our patients.

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Clarity over complexity

We simplify the consult experience for both doctors and patients, making care easier to give and receive.

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Safety by design

Our clinical pathways are built to protect patients, support clinicians, and make risk visible and manageable.

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Care without borders

We believe healthcare should be available to anyone, anywhere, and we build every system with that in mind.

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People first, always

Whether patient, doctor, or partner, human needs, dignity, and wellbeing guide every decision we make.

Our Clinical Governance Team

Meet the experienced professionals guiding Medly's commitment to clinical excellence and patient safety.

Dr. Emma Johnson

Chief Medical Officer

With over 15 years of experience in general practice and digital health, Dr. Johnson ensures the highest standards of medical care across the Medly platform.

Michael Chen

Clinical Governance Lead

A leader in healthcare quality and safety with extensive experience implementing clinical governance frameworks in digital health environments.

Sarah Williams

Patient Safety Director

Sarah brings extensive experience in healthcare operations and patient safety, ensuring Medly delivers consistently safe and effective care.

Our Compliance Commitment

At Medly, security and compliance are foundational to everything we do.

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HIPAA Compliant

Our platform meets all Health Insurance Portability and Accountability Act requirements for the protection of sensitive patient data.

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Australian Privacy Principles

We adhere strictly to the Australian Privacy Principles (APPs) under the Privacy Act 1988, ensuring proper handling of personal information.

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ISO27001 Certified

Our information security management system is certified to ISO27001 standards, demonstrating our commitment to best practices in data security.

Learn more about our security measures

Join the Medly Community

Experience the future of healthcare today. Join thousands of Australians who trust Medly for their telehealth needs.